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Courtesy In The Workplace -- Can You Say, Thank You?

Thank you is such a beautiful phrase. When you say, thank you, it makes a world of difference. Recent research suggests that discourtesy in the workplace is rapidly becoming an increasing dilemma for businesses and organizations. Workplace incivility is growing, including an increase in bad manners, rudeness, coarseness, vulgarity, and a lack of respect.

In 1999, researchers Pearson, Andersson, and Porath at The University of North Carolina Business School determined that incivility in the workplace can impact company profits due to lost productivity and employee turnover. Their studies indicated the significance of this impact as follows:

People who experience rude behavior on the job:

• Quit their jobs(12%)
• Lose work time(52%)
• Deliberately decrease their work effort(22%)

However the most disturbing result was that over 78% of those surveyed said that this kind of behavior has worsened in the past decade.

Why Say, Thank You?

How to Form a Thank You Habit

Never underestimate the power of a Thank You! Take time to acknowledge and extend courtesy to someone today!

Althea DeBrule, entrepreneur and seasoned human resources executive, has focused for more than 30 years on helping people achieve their career goals. Creator of The Extreme-Career-Makeover™ and a founding partner of RADSGroup Organizational Consultants, she is recognized for her bottom line and practical application of career development and management strategies in a way that penetrates hearts and compels action. She speaks and teaches with inspired talent, humor and contagious zeal at management conferences and leadership retreats nationwide, and has been featured in CFO Magazine, Strategy@Work, Human Resource Executive Magazine. Althea is the author of Bosses & Orchards, a compelling and candid book about how to make your work relationship with your boss succeed. To discover how you can take your career to a new level, visit http://www.extreme-career-makeover.com/.

Silverstone

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